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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Profitable Business Strategies “Beyond PMS” is Focus of NORTHWIND-Maestro 2010 Users’ Conference
NORTHWIND-Maestro PMS, provider of Maestro™ Enterprise Property Management hotel software and reserv...
Maestro PMS Clients Honoured in 2010’s Most Prestigious Lists Including Conde Nast Gold, Forbes, and AAA 5 Diamond
Leading independent single & multi-property hotels & resorts reveal secrets to staying on to...
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“The Guest Services team is enjoying learning how a guest heard of us and where they are coming from. It has opened their eyes. Before our current system, we assumed most of our drive-in guests were from the local region when in fact about 48% of our corporate and family business comes from outside the immediate Alabama Gulf Coast area.”
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Barbara Walters, General Manager, The Island House Hotel
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“The Internet is how many of our guests want to book their reservations, and our new site gives them that ability. We installed NORTHWIND’s ResEze Web booking engine that links directly to our Maestro property management system so availability is always current. The site uses Maestro’s yield management system to ensure our rates are maximized, and it lets us look into the future to see slow periods and openings, and offer specials during those dates. When occupancy comes up, the system automatically cuts off the special rates and sells only higher priced packages. The ResEze booking engine works so well we will be directing travel agents to book their clients’ vacations on our Web site to reduce GDS booking fees.”
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Andrew Barnard, Food and Beverage Leader, The BodyHoliday, LeSPORT
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View our Customer Success Stories
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