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Minnesota is in the middle of the recession, but we have the highest RevPAR in our area, based on our yield in a really challenging environment. When things get soft what comes bubbling to the top are inefficiencies and unprofitable areas like food and beverage. Being full service,...
Retreats & Non-Profit
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Maestro PMS Software for Retreats & Non-Profit
Church-oriented travel is becoming mainstream and religious retreats and theological housing are among the fastest growing hospitality segments. To quote one NORTHWIND theological seminary client, “A service to guests is a service to God.”
Maestro™ offers specialized group housing and conference functionality for non-profit religious facilities and retreat centers that provide accommodations for group meetings and operate as hotels. Maestro’s fully-integrated systems for retreat centers and non-profit facilities include Reservations, Front Office, and Sales and Catering modules that handle all operating areas from deposit collection and charge posting, to group room management, and account tracking and billing. Maestro is used by many religious housing and retreat centers because it understands the importance of hospitality as a way of life.
Front Office (PMS)
Users report Maestro cuts check-in and checkout times by 25 percent for greater guest service. The Maestro Front Office module is designed to provide staff and management with a time efficient tool to easily manage all front office operations within a centralized environment for single or multiple properties.
Multi-Property Management
Maestro provides central management controls to improve interdepartmental and property coordination, cross-property booking and up-sell capabilities, as well as consistent property booking, upsell capabilities, and guest recognition at all touch points and properties.
Sales & Catering
The Maestro Sales and Catering Module will assist you in your sales and marketing efforts with a comprehensive client contact and history database, as well as providing your catering department with the ability to manage all aspects of event and conference planning and scheduling.
Proactive Yield Management
Eliminate the tedious daily maintenance of room rates. Proactive Yield management is built in to Maestro PMS to maximize rates for all sales strategies with automated controls to let managers quickly adapt to market conditions.
Web Connection Featuring ResWave Booking Engine
The innovative guest-centric ResWave Web Booking Engine is 100% real-time and fully integrated with Maestro PMS to maximize your online revenue, increase guest service, and lower the cost per reservation booked directly on your website!
Guest Experience Measurement
GEM is a powerful and easy-to-use online guest satisfaction feedback tool fully integrated with Maestro PMS and features detailed reporting, evaluation and collection capabilities to provide operators with actionable Predictive Intelligence.
2-Way GDS
Maestro’s 2-way GDS integration will help you maximize your business by having access to a wide range of online distribution channels, ranging from direct GDS connectivity to travel portals and online travel agencies (OTA).
Analytics & BI
Maestro Analytics is a Business Intelligence tool that provides operators with an innovative interface to their organization’s key operating data to give them more information for strategic decisions.
Spa & Activities
The Maestro Spa & Activities Management System is a sophisticated scheduling and billing application developed in cooperation with leading international spas and resorts to make any club or spa operation more efficient and profitable.
Condo & Timeshare
Maestro’s Condo Owner Management module provides unique features to accommodate the needs of Maestro users who need to manage Condo owners in their day-to-day operations.
Retail & Fine Dining POS
Intuitively designed with efficiency & speed in mind, for not only servers, but management as well. Through easy to navigate screens, sales can be quickly processed at every foodservice, retail or revenue center on your property
Housekeeping
The Housekeeping module of Maestro enables the user to enter and track information that is required to manage the property’s housekeeping.
Work Order
The Work Order Management module is designed to support operational activities of management and staff responsible for maintenance and repair allowing maintenance to be scheduled far in advance to coincide with periods of low forecasted occupancy.
eCRM
Knowing the customer, sending personalized messages, being there at every touch-point involving planning, purchasing, service consumption and post-stay, and providing a unique value proposition leads to increased customer loyalty.
Gift Card & Loyalty
The Maestro Loyalty & Gift Card program is fully integrated with all Modules and can be used for any amenities the hotel would like to provide through the program.
Membership
Customized to suit the needs of golf course accounting, Maestro Membership Management puts you in control with the information you need.
Resort Wide ID Card
Maestro’s Resort Wide ID Card feature now encodes personal mag-stripe ID cards that allow resort guests to charge to their account from any authorized outlet or activity venue.
Golf Management
Maestro Golf & T-Time is Northwind’s electronic tee-sheet manager and is designed for fast, flexible, and efficient tee sheet management.
Maestro Email Marketing
Maestro's Web-based Emarketing tool consolidates emails and relevant guest data from all channels. It's your complete, turnkey email marketing system to maximize campaign results with guidance from our deliverability, create and strategy experts.
Request a Live Demo
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Free Demo Hotel PMS for integrated multi property hotel and resort management
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Upcoming Events
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Maestro 2010 Users' Conference - Beyond PMS
September 20-23, 2010 -
IH/M&RS 2010- New York Show
November 13-16, 2010